1. Who provides Riftline
Riftline is operated by Riftline, of 6 Kiryat Mada St, Har Hotzvim, Jerusalem, Israel (“Riftline”, “we”, “us”). The address is provided for Riftline’s business correspondence. The public website is at riftline.eu. Contact: support@riftline.eu. “You” means the person using the site or buying access. If you are a consumer, mandatory consumer protections in your country continue to apply even where another part of these terms says something different.
2. What the purchase includes
Riftline is a digital product and related online services for use with MX Bikes. The current site describes tuning controls, saved presets, telemetry and associated testing tools. The specific plan, duration, supported game version, operating system, access method and any restrictions shown on the product and checkout pages at the time you order form part of that order. Please read those details before paying. Screenshots or previews illustrate the interface; they do not promise that every preview control is available in every release.
Riftline is an independent project. It is not made, operated, sponsored or endorsed by PiBoSo, and PiBoSo’s products and marks remain their owners’ property.
3. V1 status and compatibility
Riftline V1 is the first public release. It can contain defects, change as it is developed, or stop working with a particular game build, operating-system update, driver or third-party service. We publish compatibility and release information on the Status and Changelog pages when available. Check those pages and the minimum requirements before buying or installing an update.
We may change, add or remove features as the product develops. We will not use this clause to remove consumer rights or to make a paid plan materially different from the description that applied when you purchased it. Where a significant change affects an existing paid entitlement, we will provide reasonable information and any remedy required by law.
4. Plans, price and duration
Plans are one-time purchases for the access period displayed at checkout; they are not recurring subscriptions unless the checkout clearly says otherwise. A timed plan begins when its licence key is first activated, as described on the site. A “lifetime” plan means the lifetime of the Riftline product or service, not the lifetime of the buyer, a promise that a server will exist forever, or an unlimited warranty. The scope and any material limits of each plan must be stated clearly before payment.
The price and payment asset shown on the final checkout screen govern your order. The site may display a GBP plan price and generate a payment quote in a supported cryptocurrency. The generated quote, asset, network, amount, receiving address and expiry time are specific to that order. Do not rely on a previous or expired quote.
5. Orders and payment
An order is not paid merely because a transfer has been started or broadcast. We treat payment as received when the required confirmations for the exact quote have been detected by the checkout service. A key is delivered only after that check succeeds. Do not send a different asset, use a different network, or pay an expired quote. Blockchain transfers are generally irreversible once confirmed; that technical fact does not remove any refund, cancellation or other right that the law gives you.
Keep the order ID and public transaction ID if you need help. Never send us a wallet seed phrase, private key, password or remote-access code. See the Payments & Refunds page for handling of an expired quote, an underpayment, an overpayment, a duplicate transfer or a transfer on the wrong network.
6. Licence and account security
After payment, we provide a licence key or other access credential for the plan you bought. Subject to these terms and mandatory law, we grant you a personal, limited, non-exclusive, non-transferable right to use the released Riftline product for that plan’s duration and within the stated compatibility and usage limits. You may not sell, publish, share, lend or sublicense a key, or use another person’s key without permission.
You are responsible for keeping a delivered key and account credentials private and for activity carried out through an account you control. Tell us promptly if you believe an account or key has been accessed without permission. We may take proportionate steps to protect accounts, payment systems and other users while we investigate. We will not treat an ordinary technical fault or a good-faith support request as misuse.
7. Rules for using the service
You must use the website, API, account portal and software lawfully. You must not try to gain access to another person’s account, defeat access controls, interfere with the service, overload or probe systems without permission, distribute malware, or use the service to infringe another person’s rights. You must not misrepresent a key or payment as yours when it is not.
Do not use Riftline in a way that violates the rules of MX Bikes, a server, competition or other service you choose to use. You are responsible for checking those rules. Riftline does not promise that a third-party server or competition will permit a particular tool or use.
8. Delivery, updates and availability
Digital delivery depends on a working connection, the payment network, our API and the download service. We may perform maintenance, release compatibility updates or temporarily limit a feature to protect the service. We will use reasonable efforts to restore an interruption and to communicate a material incident through the Status page where practical. No statement here guarantees uninterrupted, error-free or permanently available service.
Keep a copy of the setup instructions and store your licence key safely. An active order may be resumable in the same browser for a limited period, but browser storage is not a permanent backup. Support can help verify a purchase using its order details; it cannot recreate a payment that was never detected.
9. Cancellation, withdrawal and refunds
Nothing in these terms removes a consumer’s statutory rights. Depending on where you live and how the order is supplied, those rights may include a cancellation or withdrawal period for a distance contract, remedies when digital content does not conform to its description or required standard, or a refund where the law requires one. See the separate Payments & Refunds Policy for the practical process.
For certain digital-content contracts, a consumer’s right to cancel may end when supply begins only if the consumer first gives the required express consent and acknowledges the consequence, and the trader gives the required confirmation. The current checkout in this website package does not yet record that separate consent and acknowledgment. Accordingly, these terms do not claim that a right to cancel has been lost simply because payment was made or a key was issued. Riftline will not rely on that exception unless the required consent, acknowledgment and confirmation are added and verified.
10. Suspension and ending access
We may temporarily suspend an account, key or API access where reasonably necessary to investigate suspected fraud, a compromised account, a security incident, a serious breach of these terms or a legal requirement. Where safe and lawful, we will explain the reason and give you a chance to correct a problem or appeal. Any longer restriction will be proportionate to the issue. We will consider any refund or other remedy required by law or appropriate to the circumstances; suspension is not an automatic forfeiture of every amount paid.
You may stop using Riftline at any time. Stopping use does not create a voluntary refund right beyond those stated in the Payments & Refunds Policy or provided by law.
11. Intellectual property
Riftline and its original software, website copy, interface design, graphics and branding are owned by or licensed to the operator. Except for the limited licence described above, no ownership is transferred to you. You may not copy or redistribute the software or site assets except where the law, an open-source licence or our written permission allows it. Third-party software and names remain subject to their own licences and rights.
12. Warranties and liability
We will provide Riftline with reasonable care and skill where the law requires. We do not exclude or restrict liability that cannot lawfully be excluded or restricted, including applicable consumer rights, fraud, or liability for death or personal injury caused by negligence. Any technical limitations or compatibility notices describe the product honestly; they do not cancel statutory quality, fitness, description or remedy rights.
Subject to those protected rights, neither party is responsible for loss that could not reasonably have been foreseen when the order was made, or for loss caused by matters outside that party’s reasonable control. We are not responsible for a failure caused by a third-party game, network, payment provider, wallet, device or unsupported configuration where the law permits that allocation. This paragraph does not prevent a claim for a loss that the law says we must cover.
13. Changes to these terms
We may revise these terms for future orders. The version displayed when you place an order should be available for you to save, and material changes to an existing plan will not apply retrospectively without a lawful basis and, where required, your agreement. These terms are version 1.0 and take effect on 16 October 2026.
14. Complaints and applicable law
If you have a complaint, first write to support@riftline.eu with the order ID, a short description and the outcome you are seeking. Do not include private wallet credentials or passwords. These terms are subject to the mandatory consumer protections that apply where you live. Nothing in them prevents you from bringing a claim before a court with jurisdiction under applicable law.
15. If one part cannot be applied
If a court or other competent authority finds a provision unenforceable, the remaining provisions continue to apply to the extent the law allows. A failure to enforce a provision once is not a permanent waiver of it. These terms and the information shown for your order describe the Riftline agreement, subject to any consumer rights and contract terms that the law requires.
Legal information
For UK sales, see the Consumer Contracts Regulations 2013 and the Consumer Rights Act 2015. Consumer protections in the EU depend on the rules that apply in your country.